Media Management FAQs

For the best results, we recommend uploading images with a 4:5 aspect ratio. This will ensure your images look great without any unwanted cropping when you upload them and publish them to your socials.

Yes! You can favorite any image—whether it’s one you’ve uploaded or one from our image library. To favorite an image, click the heart icon in the top-left corner of the image. All favorited images—whether uploaded or from our library—will be automatically grouped into your Favorites folder, so they’re easy to find later.

Yes! You can upload your own images and organize them into custom folders for easy access and cleaner content management.
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To Upload Your Own Images:

Pro Tip: You can bulk upload up to 9 images at once.

Note: You can also upload images directly through the editor:
​Edit Design → Images → Upload Files
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Uploaded images along with images that have been added to custom folders, including favorites can be located by clicking 'Images' on the left-hand side, while in the editor, then 'Folders'.

Yes! You can upload your own videos and schedule them to post automatically to your socials.
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To Upload Your Own Videos:

Pro Tip: Need help with your caption? Just type a few lines describing your video or message, then click Enhance Your Caption—AI will help polish it.

Once ready, click Schedule and Approve to schedule your post.

The length of videos you can upload depends on the social media platform you’re posting to, as each one has its own specific requirements.
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Here’s a quick breakdown per social media platform:

Twitter/X: Up to 2 minutes and 20 seconds (140 seconds)

Instagram: 3 seconds to 60 seconds

Facebook: Up to 240 minutes (4 hours)

LinkedIn: 3 seconds to 10 minutes
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Specs: